Frequently Asked Questions
Everything you need to know about BioMane style and service.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, a tracking number will be sent to your inbox so you can follow your BioMane package every step of the way.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our online portal to initiate a return or exchange.
Do you ship internationally?
Yes, BioMane ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our partner, Klarna.
Are your materials sustainably sourced?
BioMane is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections to minimize our environmental footprint.